jueves, 1 de octubre de 2015

time management

Find a single adjective to describe your time management. critical What are the time robbers that keep you from accomplishing your objectives? oversleep traffic wait lines What can you do to eliminate or reduce these situations? i use a lot of alarms to avoid getting oversleep to often currently i try to move around the city on a motorcycle as this is the fastest way to move around in this times almost everything can be done online so i try to take advantage of this as much as I can

What roles do you play in life

What roles do you play in life (both professionally and personally)? as a father as a husband as a student as a helper at work as a supervisor as a trainer Describe these roles and their goals. as a father my goal is give the best of the best to my daughter as a husband is to support and share the goals and dreams with my wife as a student is to learn as much as i can and be the person i could be as a helper at work is to simply the procedures to the people that requires as a supervisor is to keep the clients happy with the company as a trainer is to teach the best, quick and efficient way to perform the tasks Are you currently happy with the way you handle things in both roles? im happy but i know there is always room for improvement

What matters to you?

What matters to you? to me it matter to at the end of the day be happy with all the decisions i make. Think about your dreams and goals in life. my firs goal is go complete my career to be able to achieve my dreams What makes you feel completely happy? my family and the feel of doing all my effort on a daily basis What motivates you? my family but primarily my daughter

sábado, 19 de septiembre de 2015

you as a customer

a) When was the last time that you as a customer complained about bad service? last time i complained about a bad service was due to a long wait i had in a restaurant b) How did the person assisting you handled the situation? bad, he don't even care about it, he just apologized and went away c) Were you satisfied with the result? dissatisfied, he did nothing d) Would you have handled the situation in the same way? there are many ways to apologize and been empathetic to a situation and as well the attitude on how you say things make a great impact on this situation.

company service standards

our company standards are based on our clients corporate standards as we need to meet they levels of expectation ir order to maintain business with them. we have standards for the service level required by the clients as well as goals as per company privacy policy i cannot bring any more details about this topic.

the moments of truth

we can call the moments of truth in my business to the moment when customers make the first call as this will determine if this may be a recurrent issue for the customer or if we can get his problem solved at once getting a one call resolution and improving the satisfaction level of our clients

sábado, 5 de septiembre de 2015

Analyze yourself

i think that i can be an easy way to communicate guy as i like to meet new people and im always trying to be polite and to learn from others experiences as i think this is the best way to learn in the real life. i know i can be a bit rude every now and then because im not always agree with other thoughts and beliefs but i try to be as receptive as possible but no matter how hard someone try you cannot be someone who everybody would like to make friendship with